Salesforce Administrator

Irvine, CA
Full Time
Mutual of Omaha Reverse Mortgage
Manager/Supervisor

Mutual of Omaha is a Fortune 300 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees. 

We offer an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous employer match and additional benefits such as Free Legal Services and an Employee Loan Program.

Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below!

Job Title: Salesforce Administrator

Job Description:

Are you interested in joining a company culture where accountability, top performance, and teamwork are valued and rewarded? A company that is dedicated to insightful design and superior craftsmanship, the company is setting a new standard in homebuilding and customer experience.

Mutual of Omaha Mortgage is looking for an experienced Salesforce Administrator to manage our current Salesforce.com platform as well as be part of a significant modernization of Salesforce-related tooling. The position will be involved in the planning, design, implementation, and oversight of Salesforce initiatives and business processes that will drive sales, client management, and organizational effectiveness. This role will have a specialized focus on new Salesforce feature sets and will involve collaborating with sales and cross-functional leadership to ensure our Salesforce instance and its use aligns with company goals and strategies. This person will also support and participate in a wide range of activities and must be a self-starter. This role will be critical in maintaining and enhancing the Salesforce platform architecture and providing thought leadership in the latest best practices as the company continues to grow.

Role & Responsibilities: 

  • Manage ongoing Salesforce enhancements and business requirements in partnership with IT and business leaders.
  • Creating a product roadmap for optimizing our Salesforce implementation including Security Reviews, Release Updates, and Optimizer.
  • Work on a variety of business-critical projects to grow Salesforce user base and adoption.
  • Create standard operating procedures around Salesforce user lifecycle.
  • Monitor and implement change requests and coordinate weekly, monthly, and quarterly system enhancements. Drive process improvement in support of business roadmap with system changes.
  • Support and enhance Salesforce configuration including advanced data manipulation and integrations.
  • Perform testing and customization of objects, fields, record types, page layouts, workflow, and validation rules in Salesforce with input from business leaders.
  • Optimize end to end workflow efficiency related to Sales transactions to/from Salesforce and integrated business applications.
  • Troubleshoot production issues in a timely manner and provide support when needed.
  • Maintain data governance with roles, profiles, sharing rules, permissions, and groups.
  • Maintain database integrity and accuracy via auditing, analysis, and clean up.
  • Create and maintain documentation for administrative support and configuration maintenance.
  • Develop and maintain a deep understanding of business processes to make recommendations for improvements to ensure efficient flow of critical business transactions.
  • Other duties as assigned.

Qualifications:

  • Minimum 3-5 years of relevant Salesforce CRM & database administration experience.
  • Uses skills as a seasoned, experienced professional in Salesforce administration, data management, and reporting.
  • Excellent project management skills and a positive attitude.
  • Has a full understanding of industry practices and/or company policies and procedures.
  • Able to work on problems of diverse scope where analysis of data or situations requires evaluation of identifiable factors.
  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions for difficult assignments and of diverse scope.
  • Strong understanding of partner communities.
  • Knowledge of SQL for data extracts and updates is a plus.
  • Ability to work in Irvine office at least twice a week.
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*