Senior Salesforce Administrator
Senior Salesforce Administrator
Location: Onsite - Irvine, CA
Job Type: Contract to Hire
Mutual of Omaha is a Fortune 300 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees.
Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below!
Role Description: Mutual of Omaha Mortgage is seeking an experienced and dynamic Senior Salesforce Administrator to join our fast-paced development team. As a key member, this role will be responsible for managing and optimizing our Salesforce Environment, supporting rapid product solutions and accelerated concept-to-implementation processes. The ideal candidate will have a strong background in Salesforce administration, a keen interest in staying up to date with industry best practices, and the ability to thrive in a faster-paced environment.
Roles & Responsibilities:
- Lead the configuration, customization, and maintenance of our Salesforce instances to support business processes in the Reverse Mortgage/Mortgage Industry.
- Collaborate closely with developers, business analysts, and stakeholders to design and implement Salesforce solutions that meet business requirements.
- Manage user accounts, profiles, roles, and security settings to ensure data integrity and compliance with industry regulations.
- Develop and maintain custom objects, fields, page layouts, workflows, and approval processes.
- Create and maintain reports, dashboards, and other analytics tools to provide actionable insights to management.
- Troubleshoot and resolve Salesforce-related issues in a timely manner.
- Provide training and support to end-users on Salesforce functionality and best practices.
- Stay up-to-date with Salesforce releases and new features, recommending and implementing improvements as appropriate.
- Document all configurations, customizations, and processes for knowledge sharing and compliance purposes.
Qualifications:
- Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent work experience in Salesforce administration and development.
- 5+ years of experience as a Salesforce Administrator, with at least 2 years in a senior role.
- Salesforce Certified Administrator certification required; Advanced Administrator certification preferred.
- Strong understanding of Salesforce architecture, security models, and best practices.
- Proficiency in Apex, Visualforce, and Lightning Web Component development.
- Experience with Salesforce APIs and data integration tools.
- Familiarity with agile development methodologies and rapid prototyping.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced team environment.
- Experience with Github, Postman, Custom API Integrations or other Salesforce products is a plus.
Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include:
- Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
- Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
- 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
- Multiple PPO Medical Plans, as well as HDHP eligible plan.
- Dental Coverage
- Vision Coverage
- Company Paid Life Insurance
- 401K with a generous employer match
- Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
- Free Legal Services
- Employee Loan Program